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Tell us what you need help with. Include release title, UPC, ISRC, or a payment receipt when relevant — it helps us respond faster.

Customer Service and Support

WhatsApp distribution — world first

Kentunez is the first music distributor with a full artist desk inside WhatsApp. Use our bot for catalogue, money, and plans from your phone — or call the same number.

Use our bot for catalogue status, submit drafts, takedown requests
Use our bot for balance, guided withdrawals, analytics summaries
Use our bot to upgrade plans with M-Pesa on your phone
Use our bot to open a Desk ticket in-chat

Open WhatsApp distribution Learn more

Save 0701 956 808 · reply MENU after you link your Kentunez email.

Kentunez HQ

Astute Pro Music
Nairobi, Kenya
Mon–Fri, 9:00–18:00 EAT
Response within 48 business hours

Topic

Full name

Subject

Message

Release & account details (optional)

Phone / WhatsApp

Account email

Artist name

Release title

UPC / EAN

ISRC

Preferred reply

Frequently asked questions

Quick answers to common questions.